Tips to help you integrate ITIL into your organization

ITIL is a popular and efficient tool for optimizing the working model of an organization. The ITIL certification is held in high regard among the customers as well as the companies. The benefits of implementing ITIL at the organization is really helpful for the better future of the organization on the long run. In this article we shall look at some tips to help you implement the ITIL in your organisation or company.

An IT wide strategy approach

The ITIL implementation is not an isolated process, it affects all the processes across the IT and impacts important functions. The basic idea of implementing the ITIL is to make the organization efficient as a whole, meaning all the processes will be affected. Since it affects all the processes there might occur few restraints, to avoid this ITIL must be aligned to all the programmes global and regional. Portfolio management can help understand the processes affected and the benefits of the implementation.

Looking at the post implementation period

The implementation of ITIL can change the current working procedures and will require addition of roles and functions. This is a challenging effect of the implementation of the ITIL. A sudden change in the existing system can be discomforting to the employees. This is why the post ITIL implementation period is so important for the company. The planning to avoid this discomfort should be done before implementing the ITIL because it can help you be better prepared. Most of the times people ignore this important step which makes it difficult to utilize the ITIL certification to its maximum potential .

Communication is the key

ITIL implementation will affect all levels of the organization and its function. Such a sudden change can be discomforting to the employees. The implementation leads to new functions and roles, which can be confusing for the employees. In order to avoid this hiccup in the functioning of the organization, communication on a continuous basis is very important. The management should make sure that the changes are relayed to the employees and time to time communication with them in helping the employees understand their new roles is important.

The ITIL certification is an important step for the organization as it will lead to a lot of changes to the existing system to make it more efficient. The companies can look forward t successful time with the implementation of the ITIL.

Benefits of project management certification

You will agree that getting a project management certification of any kind is not a piece of cake. While there is a pre-defined criterion which you should meet, you also have to put in a lot of man hours to work on projects for the certification and eventually clear tests. Putting in so much efforts and investing so many hours does make the project management worth it.

Let’s quickly glance through some of these benefits which will give that perfect kick to your adrenaline:

* Competition is increasing in every sector and there is a need to differentiate and to stand out of the crowd. Having a certification earned and listed on your resume definitely gives you an edge over other candidates in any interview. Certifications also help in better salary negotiations.

* Most of the job requirements posted these days specify that an additional certification will be a plus point or the candidate is likely to have a desirable profile which may suit the requirement.

* You will get opportunities to create network with other candidates. When you go for any certifications, you get the opportunity to meet other candidates which in turn enhances your connections.

* Once you clear the exam or the course and have the certificate in your hand, you will have that feeling of pride in yourself which bolsters your confidence. This confidence in turn cascades in your personal and professional life as well.

* Sometimes, the problem around us is of such a nature that it takes time or effort to get resolved. Certifications help give you some tools which you can use and apply to reduce the turn-around time and sort out these issues effectively.

* When you undergo any certification, you meet different people from different industries and get to know their ideas and their ways of working. Additionally, any certification course will make you think outside the box and also expose you to new ideas. All these blend nicely to develop the leader in you.

* Certifications help you in mentorship. Mentoring someone does not necessarily mean that a hands on experience should be required. The academia of certification courses is strong enough to enable you to coach someone.

* If you plan to change your career route, these certifications can help you a lot in any plan.

Overall, certifications add something positive to your candidature which is appreciated not only in current job and role but also offers a red carpet platform for future propositions.

Health and safety risks involved in hospitality industry

Hospitality industry is one of the largest industries across world employing a large number of people around the world. It is important to identify risks and workplace hazards so that these can be minimized or eliminated. These hazards may pose risks to human life hence timely action needs to be implemented for each of these. Let us quickly take a look at the health and safety dangers involved in this industry:

* Moving fixtures and furniture – Many accidents in hotels and motels occur due when shifting furniture. To safeguard from this risk, it is advisable to balance yourself when moving furniture, bend knees, adjust the fulcrum so that the weight is appropriately distributed and your back does not get twisted.

* Burns – A lot of accidents in hotels occur due to burns or when coming in contact with heated objects or liquid spills. To ensure safety against burns, ensure that the food and cooking items are dry before they are come in contact with hot oil. Handles of utensils should not stick out from stove as someone can knock against them and these can fall. Wearing and using protective clothes like mittens and cotton base aprons is recommended.

* Wet and slippery floors – Cleaning and maintaining hygiene is a very important part of the hotel industry however wet floors pose the risk of accidents due to falls. Injuries caused due to wet floors can be prevented by using footwear which does not slip, keeping grease away from spilling, cleaning spills very often, using mats having rubber base and avoiding wax and polish application on floors.

* Sprains – Handling equipment manually is the main cause of strained muscles and sprains in body. These can be easily prevented by ensuring that the items are stacked neatly so nothing falls down suddenly and causes any jerk. Use of ladder is advised to get something off from high shelves. Employees working regularly in such areas should be trained on techniques to lift heavy loads.

* Laundry – Employees who tidy rooms in hotels can come across cloths which could be soiled by blood or body fluids. Exposure to these cane cause health risks however, this can be avoided by using rubber gloves which protect hands at all times. Garbage bags which are meant to sore such materials should be used and appropriately labeled.

* Bathroom cleaning – Employees who clean bathrooms and washrooms in hotels are likely to come in contact with fluids like blood, feces or vomit. These employees should be trained to use disposable gloves and towel rolls. These items once used for cleaning should be disposed of in garbage bag specially designed for this purpose. The entire area should be cleaned with disinfectants and bleach. Garbage compression is not recommended as the individual handling this is likely to come in contact with garbage.

It is best to enroll your employees in a WSH training course to make them more prepared.

Cost of ITIL Certification: Is It Worth Spending?

ITIL certification is gaining popularity in Singapore with the boom in the IT industry. Before an argument on the importance and worthiness of an ITIL certification is made, the concept must be understood. A certification process is a documented validation of a professional’s understanding and expertise in a certain field within an organization and the ability to implement the same. As with any exam, the lure of passing with a commendable score leads many to read without understanding. In such cases, there is no implementation or real world application. Many recruiters express a similar concern when they hire based on a certification only to be disappointed with the lack of basic understanding.

On the other hand, an ITIL certification isn’t like any other specific job related skills. Clearing this exam doesn’t hint at your ability to program or knowledge of the company infrastructure. An ITIL certification is but a foundation course that teaches the fundamental vocabulary and its application in the lifecycle of a service in the Foundation level. The intermediate level answers the why’s and what’s. The Capability level shows the candidate’s competency in the how’s and when’s.

The pre-requisite of a company that adopts ITIL is staff with a basic understanding of the IT Service Lifestyle, the pillar of ITIL. Buy-ins backed up by a reasonable clarity on the essence of ITIL is required at every tier of the organization.

Is ITIL certification worth spending on?

What a better way to explain the importance of ITIL certification than with an example? Citing here in this article is a first- hand account of an IT consultant who worked in senior managerial contract level. A job which he handled required the organization to outsource a significant portion to make up for the lack of required facilities and skills. The client was unhappy with the outsourced company and there was a lot of blame game. There were discussions on calling off the project due to the lack of a streamlined approach. On examining, the source of ambiguity between the two parties was their language. Technical communications are invariably associated with a certain degree of vagueness. This is where an ITIL certification comes in handy. It bridges the language gorge and simplifies understanding.

The verdict: Yes, most companies agree that an ITIL certification is handy when dealing with off-site and outsourced projects. There is reduced confusion which translates to increased profits.